Shipping policy
1. Shipping Information 📦
At Relifa, we are committed to delivering your order quickly and reliably. Here you will find all the details about shipping methods, delivery times, and costs for deliveries within Germany.
Shipping Costs 💰
- Order value up to €50: Shipping costs are €3.99
- Order value over €50: Free shipping
Delivery Times ⏱️
| Region | Processing Time | Delivery Time |
|---|---|---|
| Germany | 1–2 business days | 2–4 business days |
Please note that public holidays may affect delivery times.
Shipping Provider 🚚
Your order will be shipped with DHL. Once your package is on its way, you will receive a tracking number via email.
2. Shipping Conditions ⚖️
Processing Time 🕒
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Lost or Damaged Packages 📦❗
If your package is lost or arrives damaged, please contact us immediately at: 📧 support@relifa.com
We will investigate the issue promptly and provide a solution.
3. Returns & Cancellations 🔄
Cancellations
Orders can be canceled within 24 hours after placement, provided they have not yet been shipped.
Returns & Refunds
We accept returns within 14 days of receiving the goods. Items must be unused, unopened, and in their original packaging.
📧 For return requests, please contact us at: support@relifa.com
4. Contact Information 📞
If you have any questions about your delivery, please contact us:
📧 support@relifa.com
📞 +49 211-87973996537
⚠️ Legal Notice: Shipping policies are subject to change without prior notice. Please review our terms and conditions for the most up-to-date information.
🚀 Thank you for trusting Relifa! Enjoy our F1 hybrid seeds! 🌱
